Starting from May 01, “Delivery” is going to review the tariffs for transportation of tires and wheels. Despite the price increase, the tariffs are still the best on the market. So, the popular tires such as R15-16 will be delivered to any point of Ukraine at the same price amounting 42 UAH, and R17 - amounting 45 UAH.

The tariffs change did not influence the transportation of other items in “Autoprice”: car batteries, silencers, gas-cylinder equipment, canisters, barrels are still delivered throughout Ukraine at the old price, regardless of the tariff zones.

“Autoprice” tariffs remained unchanged for a long time.

Tariff review is reasonable taking into account the present economic conditions, and the “Delivery” prices for the logistics - are still the best on the market.  

Dear clients! 

We are glad to inform you that on April 27 new representative office of the company will be opened in Kyiv city (warehouse Kyiv-19).

We are waiting for you at the address: 8, Amurska Str.

Telephone: (067) 434-81-92

Working hours: 

MON - FRI: 9:00 AM - 7:00 PM

SAT: 9:00 AM - 3:00 PM

SUN: DAY-OFF

You are welcome!

Dear Clients!

Please, draw your attention to the fact that COD payments during May holidays will be done as follows:

• receipts, paid by April 27 up to 1:00 pm - payments of COD will be available from May 02 after 1:30 pm;
• receipts, paid from April 27 up to 1:00 pm - payments of COD will be available from May 03 after 1:30 pm;

We would ask you to call to the warehouse to specify the possibility of COD payment.

In the case of arising of questions concerning COD payment, you should contact us by phone number: (067) 623 00 86

We wish you to have merry May holidays!

Dear clients! 

We are glad to inform you that on April 27 new representative office of the company will be opened in Volochisk city (Hmelnizk region).

We are waiting for you at the address: 2d, O. Dovzhenka Str.

Telephone: (067) 434-82-23

Working hours: 

MON - FRI: 9:00 AM - 8:00 PM

SAT: 9:00 AM - 3:00 PM

SUN: DAY-OFF

You are welcome!

Delivery-Group improved algorithm, responsible for information search at the websites of group of companies. It helped to display more relevant results and quickly find actual for the client information.

The new search algorithm redirected the search mechanism by the list of key words (tags). There were added filters by the websites of the group of companies and by the type of content: page, news, warehouse.

The search is carried out though the panel “Global receipt and information search” on the webpage of Delivery Group or through the link.

Delivery Group constantly improves operating principles of their websites and Personal Area. In the near future it is planned to update algorithm with search mechanism on popularity of requests. 

Dear clients!

To establish comfortable conditions for your collaboration with Delivery, we announce approved schedule of work of the company for the period of May holidays:

On April 28 – the representative offices work to usual schedule

April 29 – is a day off

April 30 – is a day off

May 01 –is a day off

May 02 – the representative offices work to usual schedule

May 09 – is a working day from 9:00 am till 15:00 pm

We wish you to have merry May holidays!

Dear Clients!

Draw your attention to the fact that on April 24 the warehouse in Yampil city (Vinniza region) does not work due to technical difficulties. The warehouse is situated at the address: 1 Kominterna str.

We apologize for the temporary inconvenience.

Follow the updates of the information at the website.

Dear Clients!

For improvement of quality of personal service and widening of your possibilities in analysis, management and economy at logistics, we ask you to take part in our brief quiz.

The quiz is dedicated to section “My analytics” at the Personal Area.

Your opinion will let us improve quality of rendered services.

Complete the quiz here.

On April 19 Delivery Group took part in Ukrainian Infrastructure Forum ‘18 - the biggest forum in Ukraine with focus point at attracting investment to infrastructure sector.  

There were engaged more than 400 representatives of the branch: top-managers, investors, public officials, representative of financial organizations from more than 20 countries of the world.

Within a framework of Ukrainian Infrastructure Forum '18 Andrei Ivasiv, co-owner of Delivery Group gave a speech and expressed his opinion concerning development of logistic market of Ukraine, existing difficulties and ways of their stemming, logistic trends and forecasts. “Those companies which will understand mood of their customers better and embrace technological trends will be the most successful. Future of logistic belongs to IT-services: complex technologies which make order and delivery services to be easy for customers, - comments Ivasiv. - For example, in 2017 Delivery Group switched over to electronic document management, implemented service for signing of act of rendered services at the Personal Area of customer, organized online-cabinet for transporters. We are not going to stop at this point”.

We remind that Delivery Group means four big enterprises in Ukraine which are engaged in the sphere of logistic: LLC “Delivery”, LLC “Delivery-Auto” (subdivisions “DelTruck” and “Delivery-International”) and DLC “IC” Kvorum” Delivery Group started its work in 2001. The main specialization of the group of companies is rendering transporting, logistic, and insurance services for B2B sector (self-employed persons and corporative sector) both on the territory of Ukraine and beyond its boundaries. For the years of work, our group became a reliable partner for more than 200,000 corporative clients that work in all the sectors of economy of the country.

Interview of Ivasiv Andrei here.

Dear Clients!

Draw your attention to the fact that on April 23 the warehouse in Bahmach city (Chernigiv region) does not work due to technical difficulties. The warehouse is situated at the address: 2 Bogomoltsa str.

We apologize for the temporary inconvenience.

Follow the updates of the information at the website.

“Delivery” will hold the business breakfast “Legal aspects of international economic activity. Peculiarities of customs regulation of import transactions”

On April 26, at 11:00 a.m. at the Customer Service Center “Delivery” the business breakfast is going to be hold on the topic “Legal aspects of international economic activity. Peculiarities of customs regulation of import transactions”.

Experience will be shared by: adviser to the President of Chamber of Commerce and Industry of Ukraine on International and Legal Matters Liubov Nesterenko, Head of Legal Department of “Delivery” Maryna Mukha, Head of “Delivery-International” Nataliia Hlobenko.

The following topics will be included into the business breakfast:

• Legal and regulatory framework of international economic activity
• International economic agreement: from A to Z
• Violation of conditions of international economic agreement: Who is at fault? and What to do?
• Force-majeure circumstances and complications in international economic agreements
• Import of goods. Customs value.
• Peculiarities of work with customs value confirmation during execution of cargoes and goods at the customs
• Capability of cargoes storage at the zones of customs clearance by the example of customs warehouse and warehouse of temporary storage

During business breakfast the clients will have an opportunity to talk with top-managers of the company, heads of departments and divisions, if they previously make an application for the meeting through  «Reception online».

Visiting business breakfast will give you a possibility to get answers and offers to the questions of interest, to get acquainted with new services which are offered by the company.

For previous registration at business-breakfast fill out online form.

We are waiting for you at the address: Kyiv city, 15/2 Velyka Vasylkivska street

Dear Clients!

Draw your attention to the important changes in the order of “Cash on delivery” service.

We would ask you to receive the money transfers sent in your name within a day of receiving of SMS message about the money transfer.

In case of impossibility to receive a money transfer for any reasons within a day of SMS message receiving, we would ask you to coordinate another day for the money transfer receiving with the specialists of the representative office where you are going to receive the money transfer.

These changes are approved according to the Resolution of the Board of the National Bank of Ukraine No 148 from December 29, 2017 “On Approval of the Regulations on the Cash Flow Operations in the National Currency in Ukraine". In accordance with the requirements of this Resolution, non-bank financial institutions are obliged to adhere to the cash limits at the cash desks, these limits are determined according to the corresponding calculations.

We apologize for the inconvenience and appreciate your understanding!

Delivery is a managing company of Delivery Group - has optimized the voice menu. In particular, the company created possibility to receive calls on separate lines for customers of the company and service providers.

Additional telephone line let to distribute incoming calls and to unload the main phone number of call-centre for the customers –0 800 509 509.

In the renewed system the most actual information for the current customers is divided into some units: receipt information, address cargo pick-up and delivery, complaint/ gratitude, services of the companies of Delivery Group, Personal Area. Hereby it is provided direct contact of customers with subject matter specialists for effective solution of operating issues, consideration of proposals, receiving of information.

Prospective clients of Delivery Company may directly order the business proposal, offer participation in tender or conclude cooperation agreement.

As a result the menu became even easier and more convenient, it offers wide self -service functionality, it significantly cut time for connection with subject matter specialist, it let subscriber to manage contact with the company by himself.

“Thanks to the new voice menu we managed to decrease load on the call-centre for 30% and waiting time of the customer on the line, - commented Olena Lakatosh, the General Director of Delivery. – We conducted a long-term study of customers’ behavior who called to our call-centre before renewal of voice menu. We are sure that the innovation will significantly raise efficiency of communication between Delivery Company and our customers.

Dear clients! 

We are glad to inform you that on April 10 new representative office of the company will be opened in Kyiv city (warehouse Kyiv-18).

We are waiting for you at the address: 80, Lisna Str.

Telephone: (067) 434-74-62

Working hours: 

MON - FRI: 9:00 AM - 7:00 PM

SAT: 9:00 AM - 3:00 PM

SUN: DAY-OFF

You are welcome!

Компанія «Делівері» вітає Вас зі світлим та радісним святом Великодня!

Щиро бажаємо Вам та Вашим родинам миру, добробуту, міцного здоров’я.

Нехай Ваші серця заповнюються радістю, а Великодні дзвони, духмяна паска та яскраві писанки принесуть у Ваші оселі любов, злагоду та світлу радість!

Нехай у цей день здійсняться усі Ваші добрі задуми та справи!

Радісних Вам Свят!

Шановні клієнти! Звертаємо Вашу увагу, що виплати коштів із послуги "післяплата готівкою" на період Пасхи 2018 будуть проводитись згідно графіку:

• квитанції, що оплачені після 6 квітня після 13:00 - виплати із послуги "післяплата готівкою" доступні з 11 квітня після 13:30;
• квитанції, що оплачені після 5 квітня після 13:00 та до 6 квітня до 13:30 - виплати із послуги "післяплата готівкою" доступні з 10 квітня після 13:30;

Попередньо просимо звертатись на склад для уточнення можливості виплати із послуги "післяплата готівкою".

При виникненні питань про послугу "післяплата готівкою" просимо звертатись за тел.: (067) 623 00 86.

Дякуємо за Ваше розуміння!

Companies “Delivery” and Prom.ua offer to send the goods at reduced tariffs by using special discount offer to the clients. From this time on, those who do shopping at Prom.ua can use delivery service of the company “Delivery” with a 10% discount directly at the web page of the goods in which they are interested. To use this service during ordering at the web site of the market place you just need to select delivery by the company “Delivery” (discount – 10%) and to wait for your goods at the selected representative office of the company. The advantages for the buyers are the trusted sellers of the biggest market place of Ukraine and a favourable price for delivery of the goods.

The sellers at Prom.ua in the course of the order confirmation generate the coupon with a discount for the buyer for delivery “Delivery” which can be used by two ways: at the time of shipment of the goods or during on-line processing of the receipt in the Personal area.  Furthermore, by using the Personal area for filling up the shipment, the seller can save some time and send his goods at the Delivery warehouse faster. More information about all the advantages for the sellers and the buyers are here.

Choose goods at Prom.ua and save some money on logistics delivering by “Delivery”!