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BY HEADINGS BY COMPANY NEW
Carriers
truck_icon Suggest auto
Tarrifs and services
calculate_cost Cost calculation
services_tarrifs Tarrifs
recommended_packing Memo of the cargo packing
contacts Contacts
Delivery-Shop
my_orders My orders
my_deliveries My deliveries
store_catalog Shopping catalogues
Services
vchasno Workflow
widgets Widgets
mobile_application Mobile application
api API key
api_btn Developers
Requests
ic_tender Tender
ic_document Address Logistics
pickup_delivery Delivery and pickup
hot_routes Hot flights
international_delivery International transportations
fraht Freight
offer_car To offer the truck
Receipts
create_recipients To form the receipt
reciepts_list Receipts
action_list Journal of actions
reciept_archive Archive of receipts
Loyalty program
delivery_group_club Loyalty program
registration Enrolment
Analytics
my_analytic My analytics
official_investigations Official investigations
reclamations Claims (Complaints)
Cash on delivery service
account Unpaid receipts
Settings
account_settings Account management
Customer support Center
callback Contact with us
contacting Treatment
Useful
video Movies
Insurance services
insure_property Property insurance
insure_health Health insurance
insure_cargo Cargo insurance
Delivery-Express
my_stuff My Requests
Hotline
0 800 509 509
Delivery and pickup
0 800 509 609
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From 9:00 to 19:00 on weekdays, from 9:00 to 15:00 - on Saturday.
Free call in Ukraine.
From 9:00 to 19:00 on weekdays, from 9:00 to 15:00 - on Saturday.
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Delivery
Cargo delivery in Ukraine.
From the box to the pallets.
DelTruck
Freight transportation
with full truck.
Delivery International
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Kvorum
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News of the group

For 16 years, Delivery has become one of the leading freight companies that form the transportation market. Deputy Chairman of the Board Andriy Ivasiv explained the secret of the company's success and shared his first achievements in 2018.

Andriy said that success is largely due to the correctly chosen strategy of Delivery that is based on a clear vision of its client. "In the transportation niche, we focus on the segment of the consolidated cargoes and pallet transportation, which constitutes 97% of the company's transportations. The prevalent number of our services is tooled for businesses, whose average dispatch at one time has already reached 237 kg" - Mr. Ivasiv comments.

From January to April 2018, Delivery expanded its zone of presence at a rapid pace: 11 new cargo warehouses equipped with the necessary loading and unloading equipment were opened in industrial areas with easy access to goods lines. This conscious policy of the company allows to free up the traditional infrastructure for freight traffic and increase the speed of transportation for the client. Having expanded the representative network to 303 warehouses, Delivery became the operator with the most developed geography of freight offices in Ukraine.

Proportionally with the area of storage facilities, the area accessible to customers under Secure Storage has also increased. The demanded service is now used by more than 80 business customers, and the number of them is constantly growing. 

It should be noted that in the 1st quarter of 2018 the share of the company's targeted services increased by 11%. Growth, in comparison with the same period in 2017, can be attributed to the introduction of new services: the possibility of ordering a vehicle with a tail lift, which is especially demanded for the transportation of pallets, as well as a standardized service for the delivery of oversized cargo.

The company pays special attention to security matters. Starting from the wide diversity of a special package for freight transportations (metal and furniture containers, pallet collar) - to daily control of the share of loss and damage to cargo, which in January-April 2018 amounted to only 0.0042% and 0.1075% respectively. For the insurance of transportation, a partnership was concluded with IC Kvorum, which is part of the Delivery group of companies. It compensates losses for cargo with an estimated value of UAH 1001. Real insurance allowed to increase the share of cargo insured in Delivery up to 65%. Its estimated value exceeds UAH 600-700 million per month, which is only a part of the real potential of the market. 

The complex of measures for strengthening the niche of freight transportation shows its effectiveness: the daily amount of consolidated cargoes that passes through Delivery in the 1st quarter increased by 10%, pallets - by 48%. "These figures assure us of the correctness of the chosen strategy. Clients whose shipments go beyond the ordinary parcel, turn to Delivery for a full range of services: for available special packaging and for outsourcing of personnel in the client's warehouses. After all, we possess all the necessary tools for quality transportation of the combined cargo: from 100% of cargo warehouses with special equipment - to transportation of inconvenient oversized cargoes," - Andriy Ivasiv summarizes.


Participate in the special offer - meet the heat in a hammock!

Do you want to win a bright spring prize from "Delivery"?

Send cargoes from any "Delivery" warehouse from April 03 to May 31 and participate in the weekly drawing of beautiful bright hammocks and a bonus gift - a picnic set!

All consignors take part in the special offer, who have the amount of transportation in one receipt more than 350 UAH. (Warehouse - Warehouse). The sending can be carried out from any warehouse in Ukraine.

The drawing of bright hammocks will take place every Friday, and a picnic set - on 1.

The names of the winners will be published on our website and in social networks.

Meet the spring heat in bright colours!

Dear Clients!

Draw your attention to the fact that the administration of Manufactured goods market in Odesa city (market “ The 7th kilometer”) - announced that April 08 and April 09 - are days off.

Due to this fact, the representative offices Odesa-3, Odesa-5, and Odesa-6 are going not to work within specified dates.

Thank you for your understanding!

Are you tired from cold and cloudy weather? Do you want more positive emotions and new possibilities? Treat yourself to the gifts and additional spring discounts this month.

From April 03 to April 30 for every shipment or receipt of cargo via Delivery Company, we return 10 UAH of bonuses to your virtual wallet in Loyalty program! 

100 bonuses (points) is the equivalent of 10 UAH in a virtual wallet.

You will be able to spend the accumulated points for payment for transportations "Warehouse - Warehouse” via Delivery Company, or exchange them for pleasant gifts.

To take part in the special offer:

  1. Register in the loyalty program Club Delivery Group
  2. Send or receive cargo from one of the warehouses participating in the special offer
  3. Be a payer on the receipt.

Dear Clients!

With a view of creating comfortable  cooperation conditions with Delivery Company, we publish an approved work schedule of the company during Easter:

April 07 – is a working day from 9:00 am to 03:00 pm, the representative offices work for receipt and release of the cargos

April 08 – is a day off

April 09 – is a working day from 9:00 am to 03:00 pm, the representative offices work for receipt and release of cargo

 April 10 – the Company works in the normal course

Draw your attention to the fact, that all cargoes, accepted to be sent on April 09, will start moving on April 10 and will arrive to their points of destination according to the usual schedule.

We wish you bright Easter!

Dear clients! 

We are glad to inform you that on April 3 new representative office of the company will be opened in Gorohiv city (Volyn region).

We are waiting for you at the address: 17, Kozatska Str.

Telephone: (067) 434-79-41

Working hours: 

MON - FRI: 9:00 AM - 6:00 PM

SAT: 9:00 AM - 3:00 PM

SUN: DAY-OFF

You are welcome!

Dear clients! 

We are glad to inform you that on March 31 new representative office of the company will be opened in Bilopilya city (Sumy region).

We are waiting for you at the address: 64 А, Soborna Str.

Telephone: (067) 434-74-61

Working hours: 

MON - FRI: 9:00 AM - 6:00 PM

SAT: 9:00 AM - 3:00 PM

SUN: DAY-OFF

You are welcome!

Dear clients! 

We are glad to inform you that on March 30 new representative office of the company will be opened in Boyarka city (Kyiv region).

We are waiting for you at the address: 49, Mayakovskogo Str.

Telephone: (067) 434-74-50

Working hours: 

MON - FRI: 9:00 AM - 6:00 PM

SAT: 9:00 AM - 3:00 PM

SUN: DAY-OFF

You are welcome!

Dear Clients!

We draw your attention, that from March 16 the National Bank “Privatbank” changed terms of use of self-service terminals in receiving the parcels in automatic postal terminals. The clients of the Bank which were not identified will not be able to use the service of delivery to the automatic postal terminals.

If you are going to receive the parcel in the automatic postal terminals of Privatbank Branches but you are not the client of this bank, you should pass a procedure of mandatory authentication.

To complete this procedure client of “Delivery” should visit the nearest representative office of “PrivatBank” and present to the authorized bank employee data of passport, identification code, telephone number which is used for receiving of dispatches.

After data entry service of parcels receiving through automatic postal terminals will be available.

Current customers of “PrivatBank” do not need to present documents.

Please be reminded there is an alternative dispatches delivery to automatic postal terminals – “Econom-delivery” from “Delivery”. This service works in 73 cities and it includes cargos from 1 kg to 100 kg (0.5 m3) and it costs only 35 UAH.

Detailed information about service you may see at tariffs at the site.

Since April 1, the logistics company Delivery updates tariffs for delivery in Ukraine. In particular, the transportation cost of cargoes of over 30 kg is changed. The average increase in tariffs for this category will be 5%, depending on the direction corresponding to the tariff zone. The minimum cost of 1 kg of cargo of the tariff zone "ST" is 1.77 UAH.

The company also revised some tariffs for targeted customer service in cities with available Delivery warehouses. Changes have affected large cargo shipments - from 2000 to 5000 kg. The tariffs for address take-off and delivery of documents, parcels, as well as cargoes of up to 2 tons remained without modifications.

For customers using pallet price-list, the new discounts on the pallet transportation were put into effect. Now customers can save 5% when dispatching 3-4 pallets, and 7% - when dispatching more than 5 pallets per receipt. Rates of pallet price-list increased, on average, by 9%, but still remain one of the most profitable in the market. For example, the most popular Euro-pallet of 500 kg in the direction of Kyiv - Odesa will cost 785 UAH.

Another innovation is the reduction in the number of tariff zones of the company. Now the total number reaches six: the "ST" zone for transportation within one region and 5 tariff zones for transportation between regions.

The change in tariffs is associated with an increase in costs for the company's logistics and transportation processes.

Considering all the innovations, the tariffs of Delivery remain optimal for the price-delivery ratio.  At present, the representative network of the company includes 299 representative offices; more than 50 cargo warehouses are planned for opening in 2018. The main emphasis is on the timeliness of the arrival of goods, which is planned to be increased to 90% (delivery to warehouse) and up to 94% (delivery to address). An increase in the safety level of cargo transportation will be achieved through a decrease in the share of losses to 0.002% and the share of damage to 0.05%. Delivery will continue active development of financial and insurance services, as well as IT services.

We are grateful to our customers for the opportunity to grow and develop together with you!
 

Dear clients! 

We are glad to inform you that on March 28 new representative office of the company will be opened in Terebovlya city (Ternopil region).

We are waiting for you at the address: 107, Knyaz Vasilko Str.

Telephone: (067) 540-85-23

Working hours: 

MON - FRI: 9:00 AM - 6:00 PM

SAT: 9:00 AM - 3:00 PM

SUN: DAY-OFF

You are welcome!

Dear clients! 

We are glad to inform you that on March 27 new representative office of the company will be opened in Andrushivka city (Zhitomir region).

We are waiting for you at the address: 10, Koroleva Str.

Telephone: (067) 434-76-59

Working hours: 

MON - FRI: 9:00 AM - 6:00 PM

SAT: 9:00 AM - 3:00 PM

SUN: DAY-OFF

You are welcome!

Dear clients! 

We are glad to inform you that on March 26 new representative office of the company will be opened in Starovoytove village (Volyn region)

We are waiting for you at the address: 2, Mira Str.

Telephone: (067) 434-79-22

Working hours: 24/7

MON - SUN: round the clock

You are welcome!

On March 29 at 11:00 am the business breakfast is going to be held on the topic: “Optimization of logistics costs: experience in using saving tools by the types of cargo” at “Delivery” Client Service Center

Experience is shared by: Romanishyna Hanna is a new transport director of “Delivery”, ex-manager of the foreign economic activity direction at “Sumatra-LTD Company”, “Distribution System KOSMO”; Hryshsyna Kateryna is a director of development department; Bondarchuk Anton is a director of department of addressed logistics of “Delivery”; Samsonov Oleksii is a head of DelTruck Company.

The following topics will be included into the business breakfast:

  • Increasing of the client's service level. Practical case of the market and “Delivery” tools for optimization of transport costs.
  • Optimization of logistics costs during work with the trading platforms and marketplaces. Common project between “Delivery” and Prom.ua
  • Collecting and money-saving deliveries - are the simple solutions for tariff reductions using “To the door” delivery
  • Start with 5 pallets! Consolidated transportations as perfect alternative for relatively small stores

Clients will have a possibility to communicate with the top-management of the company, heads of departments and subdivisions, if they make an application for the meeting via “Reception online earlier.

Visiting business breakfast will give you a possibility to get the answers and offers to the questions of interest, review new services provided by the company.

To preregister for business breakfast you should fill online-form.

We are waiting for you at the address: 15/2 Velyka Vasylkivska str., Kyiv city.

Dear Clients!

Due to complicated weather conditions in South, Central, and East regions on March 20 and March 21 the traffic of cargo transport is restricted on the roads of Ukraine.

Delays of cargo arrivals and addressed deliveries are possible.

We exert maximum efforts to ensure that you receive your cargo on time! 

Dear Clients!

Draw your attention to the fact that on March 20 the warehouse in Rozdilna city (Odesa region) does not work due to technical difficulties. The warehouse is situated at the address: 56 Yevropeyska str.

We apologize for the temporary inconvenience.

Follow the updates of the information at the website.

Dear Clients!

Due to deterioration of weather conditions and situations on the roads in Dnipro city on March 20 and March 21 delays of cargo arrivals are possible.

According to the deputy mayor’s words, Mykhailo Lysenko, most probably that Tuesday and Wednesday are going to be days off. It is due to the fact that the residents of the city stay home and not to leave their cars on the roads. Otherwise their cars can interrupt public utilities work.

The mayor has to make the final decision till the end of this day.

We exert maximum efforts to ensure that your cargoes are delivered on time!

New page options simplify the select of the necessary additional services and make usage more comfortable.

In particular, it is possible to select the additional services and review their costs through one of the presented lists below: “By type of Additional services” or “By type of cargo”. It means that Delivery Company offered a choice to the client: to have a look at the full list and tariffs of provided services, or to consider the best services for the certain type of cargo, according to the company's opinion. Division goes into 4 categories - parcels, cargoes, pallets, and industry tariffs.

This is a reminder to the fact that earlier at the “Delivery” website, the new service of calculating the cost was made: calculator is in two versions - extended and light, it gave an opportunity to calculate by the main types of the transported cargo: Light version was also updated for mobile apps. According to the feedback from the clients of the company, the new service made calculation of cost faster and more convenient.

Dear clients! 

We are glad to inform you that on March 19 new representative office of the company will be opened in Chernigiv city (Warehouse № 3).

We are waiting for you at the address: 63, Ivana Mazepi Str.

Telephone: (067) 434-74-40

Working hours: 

MON - FRI: 9:00 AM - 6:00 PM

SAT: 9:00 AM - 3:00 PM

SUN: DAY-OFF

You are welcome!

Dear Clients!

Due to drastic change of the weather conditions during the next days delays of cargo arrivals are possible throughout most of Ukraine.

On March 17-18 - it is expected the weather deterioration in Volyn, Rivne, Lviv, Ternopil, Zakarpattia, Ivano-Frankivsk, Chernivtsi, Khmelnytsk, Vinnytsia, Zhytomyr, Kyiv, Chernihiv, Cherkassy, Kirovohrad, Poltava, Odesa regions.

On March 19 - it is expected the weather deterioration in Poltava, Kharkiv, Dnipropetrovsk, Zaporizhzhya, Donetsk, Luhansk regions.

Please note that, on March 16 from 19:00 and until March 19, by decision of the Kyiv City Administration, the entry into the city of large transit transport will be restricted. The reason is weather deterioration and heavy snow.

We exert maximum efforts to ensure that your cargoes are delivered on time!

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SUPPORT DESK OF DELIVERY GROUP
Сall back:
Hot line:
0 800 509-509
Free from all the Ukrainian operators

Working hours:
Mon-Fri: 10 a.m. – 5 p.m., St: 9:00 - 15:00
CONTACTS OF DELIVERY – GROUP
Delivery

0 800 509-509
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua

DelTruck

0 800 509-509
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua

Delivery-International

+38(067)557-88-74
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua

Кворум

(067) 57-57-347
Ukraine 01001, Kyiv city,
3 Lyuteranska str.
E-mail: office@kvorum.kiev.ua

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