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BY HEADINGS BY COMPANY NEW
Carriers
truck_icon Suggest auto
Tarrifs and services
calculate_cost Cost calculation
services_tarrifs Tarrifs
recommended_packing Memo of the cargo packing
contacts Contacts
Delivery-Shop
my_orders My orders
my_deliveries My deliveries
store_catalog Shopping catalogues
Services
vchasno Workflow
widgets Widgets
mobile_application Mobile application
api API key
api_btn Developers
Requests
ic_tender Tender
ic_document Address Logistics
pickup_delivery Delivery and pickup
hot_routes Hot flights
international_delivery International transportations
fraht Freight
offer_car To offer the truck
Receipts
create_recipients To form the receipt
reciepts_list Receipts
action_list Journal of actions
reciept_archive Archive of receipts
Loyalty program
delivery_group_club Loyalty program
registration Enrolment
Analytics
my_analytic My analytics
official_investigations Official investigations
reclamations Claims (Complaints)
Cash on delivery service
account Unpaid receipts
Settings
account_settings Account management
Customer support Center
callback Contact with us
contacting Treatment
Useful
video Movies
Insurance services
insure_property Property insurance
insure_health Health insurance
insure_cargo Cargo insurance
Delivery-Express
my_stuff My Requests
Hotline
0 800 509 509
Delivery and pickup
0 800 509 609
Free call in Ukraine.
From 9:00 to 19:00 on weekdays, from 9:00 to 15:00 - on Saturday.
Free call in Ukraine.
From 9:00 to 19:00 on weekdays, from 9:00 to 15:00 - on Saturday.
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Delivery
Cargo delivery in Ukraine.
From the box to the pallets.
DelTruck
Freight transportation
with full truck.
Delivery International
International shipping.
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Kvorum
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and also your cargo.
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Hot line
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Free call in Ukraine

News of the group

Dear Clients!

We draw your attention, that from March 16 the National Bank “Privatbank” changed terms of use of self-service terminals in receiving the parcels in automatic postal terminals. The clients of the Bank which were not identified will not be able to use the service of delivery to the automatic postal terminals.

If you are going to receive the parcel in the automatic postal terminals of Privatbank Branches but you are not the client of this bank, you should pass a procedure of mandatory authentication.

To complete this procedure client of “Delivery” should visit the nearest representative office of “PrivatBank” and present to the authorized bank employee data of passport, identification code, telephone number which is used for receiving of dispatches.

After data entry service of parcels receiving through automatic postal terminals will be available.

Current customers of “PrivatBank” do not need to present documents.

Please be reminded there is an alternative dispatches delivery to automatic postal terminals – “Econom-delivery” from “Delivery”. This service works in 73 cities and it includes cargos from 1 kg to 100 kg (0.5 m3) and it costs only 35 UAH.

Detailed information about service you may see at tariffs at the site.

Since April 1, the logistics company Delivery updates tariffs for delivery in Ukraine. In particular, the transportation cost of cargoes of over 30 kg is changed. The average increase in tariffs for this category will be 5%, depending on the direction corresponding to the tariff zone. The minimum cost of 1 kg of cargo of the tariff zone "ST" is 1.77 UAH.

The company also revised some tariffs for targeted customer service in cities with available Delivery warehouses. Changes have affected large cargo shipments - from 2000 to 5000 kg. The tariffs for address take-off and delivery of documents, parcels, as well as cargoes of up to 2 tons remained without modifications.

For customers using pallet price-list, the new discounts on the pallet transportation were put into effect. Now customers can save 5% when dispatching 3-4 pallets, and 7% - when dispatching more than 5 pallets per receipt. Rates of pallet price-list increased, on average, by 9%, but still remain one of the most profitable in the market. For example, the most popular Euro-pallet of 500 kg in the direction of Kyiv - Odesa will cost 785 UAH.

Another innovation is the reduction in the number of tariff zones of the company. Now the total number reaches six: the "ST" zone for transportation within one region and 5 tariff zones for transportation between regions.

The change in tariffs is associated with an increase in costs for the company's logistics and transportation processes.

Considering all the innovations, the tariffs of Delivery remain optimal for the price-delivery ratio.  At present, the representative network of the company includes 299 representative offices; more than 50 cargo warehouses are planned for opening in 2018. The main emphasis is on the timeliness of the arrival of goods, which is planned to be increased to 90% (delivery to warehouse) and up to 94% (delivery to address). An increase in the safety level of cargo transportation will be achieved through a decrease in the share of losses to 0.002% and the share of damage to 0.05%. Delivery will continue active development of financial and insurance services, as well as IT services.

We are grateful to our customers for the opportunity to grow and develop together with you!
 

Dear clients! 

We are glad to inform you that on March 28 new representative office of the company will be opened in Terebovlya city (Ternopil region).

We are waiting for you at the address: 107, Knyaz Vasilko Str.

Telephone: (067) 540-85-23

Working hours: 

MON - FRI: 9:00 AM - 6:00 PM

SAT: 9:00 AM - 3:00 PM

SUN: DAY-OFF

You are welcome!

Dear clients! 

We are glad to inform you that on March 27 new representative office of the company will be opened in Andrushivka city (Zhitomir region).

We are waiting for you at the address: 10, Koroleva Str.

Telephone: (067) 434-76-59

Working hours: 

MON - FRI: 9:00 AM - 6:00 PM

SAT: 9:00 AM - 3:00 PM

SUN: DAY-OFF

You are welcome!

Dear clients! 

We are glad to inform you that on March 26 new representative office of the company will be opened in Starovoytove village (Volyn region)

We are waiting for you at the address: 2, Mira Str.

Telephone: (067) 434-79-22

Working hours: 24/7

MON - SUN: round the clock

You are welcome!

On March 29 at 11:00 am the business breakfast is going to be held on the topic: “Optimization of logistics costs: experience in using saving tools by the types of cargo” at “Delivery” Client Service Center

Experience is shared by: Romanishyna Hanna is a new transport director of “Delivery”, ex-manager of the foreign economic activity direction at “Sumatra-LTD Company”, “Distribution System KOSMO”; Hryshsyna Kateryna is a director of development department; Bondarchuk Anton is a director of department of addressed logistics of “Delivery”; Samsonov Oleksii is a head of DelTruck Company.

The following topics will be included into the business breakfast:

  • Increasing of the client's service level. Practical case of the market and “Delivery” tools for optimization of transport costs.
  • Optimization of logistics costs during work with the trading platforms and marketplaces. Common project between “Delivery” and Prom.ua
  • Collecting and money-saving deliveries - are the simple solutions for tariff reductions using “To the door” delivery
  • Start with 5 pallets! Consolidated transportations as perfect alternative for relatively small stores

Clients will have a possibility to communicate with the top-management of the company, heads of departments and subdivisions, if they make an application for the meeting via “Reception online earlier.

Visiting business breakfast will give you a possibility to get the answers and offers to the questions of interest, review new services provided by the company.

To preregister for business breakfast you should fill online-form.

We are waiting for you at the address: 15/2 Velyka Vasylkivska str., Kyiv city.

Dear Clients!

Due to complicated weather conditions in South, Central, and East regions on March 20 and March 21 the traffic of cargo transport is restricted on the roads of Ukraine.

Delays of cargo arrivals and addressed deliveries are possible.

We exert maximum efforts to ensure that you receive your cargo on time! 

Dear Clients!

Draw your attention to the fact that on March 20 the warehouse in Rozdilna city (Odesa region) does not work due to technical difficulties. The warehouse is situated at the address: 56 Yevropeyska str.

We apologize for the temporary inconvenience.

Follow the updates of the information at the website.

Dear Clients!

Due to deterioration of weather conditions and situations on the roads in Dnipro city on March 20 and March 21 delays of cargo arrivals are possible.

According to the deputy mayor’s words, Mykhailo Lysenko, most probably that Tuesday and Wednesday are going to be days off. It is due to the fact that the residents of the city stay home and not to leave their cars on the roads. Otherwise their cars can interrupt public utilities work.

The mayor has to make the final decision till the end of this day.

We exert maximum efforts to ensure that your cargoes are delivered on time!

New page options simplify the select of the necessary additional services and make usage more comfortable.

In particular, it is possible to select the additional services and review their costs through one of the presented lists below: “By type of Additional services” or “By type of cargo”. It means that Delivery Company offered a choice to the client: to have a look at the full list and tariffs of provided services, or to consider the best services for the certain type of cargo, according to the company's opinion. Division goes into 4 categories - parcels, cargoes, pallets, and industry tariffs.

This is a reminder to the fact that earlier at the “Delivery” website, the new service of calculating the cost was made: calculator is in two versions - extended and light, it gave an opportunity to calculate by the main types of the transported cargo: Light version was also updated for mobile apps. According to the feedback from the clients of the company, the new service made calculation of cost faster and more convenient.

Dear clients! 

We are glad to inform you that on March 19 new representative office of the company will be opened in Chernigiv city (Warehouse № 3).

We are waiting for you at the address: 63, Ivana Mazepi Str.

Telephone: (067) 434-74-40

Working hours: 

MON - FRI: 9:00 AM - 6:00 PM

SAT: 9:00 AM - 3:00 PM

SUN: DAY-OFF

You are welcome!

Dear Clients!

Due to drastic change of the weather conditions during the next days delays of cargo arrivals are possible throughout most of Ukraine.

On March 17-18 - it is expected the weather deterioration in Volyn, Rivne, Lviv, Ternopil, Zakarpattia, Ivano-Frankivsk, Chernivtsi, Khmelnytsk, Vinnytsia, Zhytomyr, Kyiv, Chernihiv, Cherkassy, Kirovohrad, Poltava, Odesa regions.

On March 19 - it is expected the weather deterioration in Poltava, Kharkiv, Dnipropetrovsk, Zaporizhzhya, Donetsk, Luhansk regions.

Please note that, on March 16 from 19:00 and until March 19, by decision of the Kyiv City Administration, the entry into the city of large transit transport will be restricted. The reason is weather deterioration and heavy snow.

We exert maximum efforts to ensure that your cargoes are delivered on time!

Dear Clients!

For the purpose of creation comfortable cooperation conditions, the Delivery Company continues to open new warehouses in accessible locations with convenient driveways. The representative offices that were opened earlier change their addresses to be closer to you!

  • From March19, a warehouse in Mukachevo city is going to work at the address:

20 Akademika Morozova str.
tel. (067) 620-54-08
work schedule: MON - FR: 9:00 AM - 6:00 PM SAT 9:00 AM - 5:00 PM

Kindly draw your attention to the fact that in accordance with movement of the warehouse in Mukachevo city on March 17 works till 12:00 AM at the old address.

We are always glad to see you in our representative offices! 


 

Logistic company "Delivery" actively expands service of C.O.D. payment by cash!

From March 13 the service is going to work at the representative offices of the company: Kyiv-4 and Vyshhorod!

Service of C.O.D. allows the clients to transfer cash for the goods.

Service of C.O.D. payment by cash is available for all kinds of deliveries: cargoes, parcels, pallets, tires.

In the future the company plans to increase the number of the departments where the service can be used and give the clients an opportunity to transfer cash for the goods in other cities of Ukraine.   

Let us remind you, that from July 2016, the C.O.D. service was launched at 95 representative offices already.

Delivery Company warmly congratulates all women on bright holiday of spring!

Let every day bring you admiration and happiness! Let relatives’ warmth and love heat up you every day, let your dearest dreams come true and shaped plans get realized every day! Let smile of happiness shine on your faces, and harmony prevail in your hearts!  

You fill this world by love and kindness! If some say that beauty saves the world, let it be your beauty!


 

Delivery Company warmly congratulates all women on bright holiday of spring!

Let every day bring you admiration and happiness! Let relatives’ warmth and love heat up you every day, let your dearest dreams come true and shaped plans get realized every day! Let smile of happiness shine on your faces, and harmony prevail in your hearts!  

You fill this world by love and kindness! If some say that beauty saves the world, let it be your beauty!

Dear Clients!

Please, draw your attention to the fact that COD payments during holidays will be done as follows:

  • receipts, paid after March 06 after 1:00 pm - payments of COD will be available from March 12 after 1:30 pm;
  • receipts, paid by March 07 up to 1:00 pm - payments of COD will be available from March 12 after 1:30 pm;
  • receipts, paid in the period from March 07 after 1:00 pm till March 11 - payments of COD will be available from March 13 after 1:30 pm;

We would ask you to call to the warehouse to specify the possibility of COD payment.

“Delivery” is reviewing the terms of rendering an additional service “Delivery to “Privatbank” postomat. From March 1, the Company is changing its tariffs to render additional service “Delivery to Privatbank” postomat. Starting from March 1, the Company changes its tariffs to render the service to the clients, depending on the size of the postomat box:

Weight, kg

Postomat box

Value, UAH

Up to 10 kg

S, M or L

49

Up to 20 kg

69

Up to 30 kg

90

Thanks to an opportunity to send the cargo to “Privatbank” postomats, the clients of “Delivery” can receive documents and parcels not only in 296 representative offices of the company, but also through a network of 1,100 automatic postal terminals, located in the bank branches all over Ukraine.

Delivery of the parcel can be ordered to the nearest postomat and collect it within 72 hours. For this purpose the sender needs to state the address of the bank branch. The addressee receives an SMS about arrival of the cargo to the postomat. After authorization through the terminal of “Privatbank” with the banking card or by the mobile phone number, the addressee collects the parcel from the postomat’s opened box.

To pay for delivery of the goods to the postomat can be done through “Privatbank” terminal by cash and also through COD payment through your Personal Area at “Delivery” website. The client can also pay the value of the goods with all the mentioned methods. 

To find out more about the advantages of the service for the clients click here.

Dear Clients!
We are glad to inform you that since 06.03.2018 the warehouse in the Gorodnya city is returning to the usual mode of operation.
We are always glad to see you at our representations!
 



Dear clients!

We kindly ask you to notice «Delivery» work schedule during 8 March:

March 7 - working day as usual

March 8 – day of rest

March 9 and 10 – working day from 9.00 up to 15.00

Thank you for understanding.

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SUPPORT DESK OF DELIVERY GROUP
Сall back:
Hot line:
0 800 509-509
Free from all the Ukrainian operators

Working hours:
Mon-Fri: 10 a.m. – 5 p.m., St: 9:00 - 15:00
CONTACTS OF DELIVERY – GROUP
Delivery

0 800 509-509
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua

DelTruck

0 800 509-509
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua

Delivery-International

+38(067)557-88-74
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua

Кворум

(067) 57-57-347
Ukraine 01001, Kyiv city,
3 Lyuteranska str.
E-mail: office@kvorum.kiev.ua

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