Fast start
On this the most expected, bright, fabulous holiday, we want to wish to find a new sense, new emotions, aspirations and hopes in your life. Let your colleges, friends, family and relatives always make you happy by your understanding, worry, and support. Let all regards, announced at New Year night, come true, and the dreams get realized easily!
Happy New Year, DelTruck company
Із 1 січня 2018 року «Делівері» змінює умови нарахування бонусних балів за програмою лояльності «Клуб Delivery Group».
Кількість нарахованих балів залежить від статусу учасника в програмі - його тарифного плану, що виходить з обсягів перевезеного в місяць вантажу.
Тепер за кожен кілограм розрахункової ваги за квитанцією клієнт отримує наступні бонусні нарахування:
Відповідно до правил програми лояльності для тарифного плану Стандарт нарахування за 1 кг розрахункової ваги за квитанцією не передбачено. У ТП Стандарт клієнт отримує бали за кожну квитанцію.
Програма лояльності «Клуб Delivery Group» дозволяє накопичувати бали платнику при користуванні послугами чотирьох компаній групи: «Делівері», «DelTruck», «Delivery-International», СК «Кворум».
Накопичені бали можна обміняти на оплату перевезень «Склад - Склад» через «Делівері», а також подарунки. Обмін балів здійснюється за формулою 10 балів = 1 грн.
Здійснюючи більше перевезень - клієнт підвищує свій Тарифний план. А значить, може скористатися більш широкими привілеями при обміні балів.
Нагадаємо, що за умовами програми лояльності «Клуб Delivery Group» компанія залишає за собою право переглядати умови нарахування балів із попереднім інформуванням клієнтів.
We love these holidays for their cosiness and warmth of hearthside, for that moment when family gathers around the festive board. It is the main present, the happiest moment of new year.
Breathing the winter air, mixed with deep aroma of Christmas tree, we want to wish you peace, calm in families, strong health, and consent in the coming year. Let your hopes come true, because these holidays - are amazing!
Let New year becomes the year of endless energy, constant unlimited optimism and we come into it with clear thoughts, inspired of good deeds, love to our family and friends!
Sincerely yours, team of Delivery Group
Dear clients!
We are glad to inform you that on December 30 a new representative office of the company will be opened in Kyiv city (warehouse № 17).
We are waiting for you at the address: 13, Marshala Grechki Street
Telephone: (067) 540-77-58
Working hours:
MON - FRI: 9:00 AM - 7:00 PM
SAT: 9:00 AM - 3:00 PM
SUN: DAY-OFF
You are welcome!
Dear clients!
We are glad to inform you that on December 30 a new representative office of the company will be opened in Girske city (Luhansk region).
We are waiting for you at the address: 10/1 Ukrainska street
Telephone: (067) 540-78-46
Working hours:
MON - FRI: 9:00 AM - 6:00 PM
SAT: 9:00 AM - 3:00 PM
SUN: DAY-OFF
You are welcome!
Dear Clients!
We are glad to inform you that the services of “C.O.D. by cash” and “Money transfer by cash” are resumed at the warehouses in Melitopol city.
This is a reminder that earlier the service was suspended due to moving of the warehouses to a new address.
We are always glad to see you in our representative offices!
“Delivery” Company will renew prices for logistics services all over Ukraine that become valid on January 01, 2018.
In particular, the price for cargo transportation on general basis in terms of “Warehouse - to - Warehouse” will be changed on an average by 7% So, the price for 1 kg of dispatched cargo will start from 1.65 UAH and from 420 UAH - for 1 m3 These changes are applicable to all the price zones of Ukraine.
The company reviewed the rating conditions for pallet cargo and the average value of transportation of them will increase for 6%. As a remuneration model for the clients we will retain a possibility to save when transporting from 3 pallets -5% and from 5 pallets -10%.
Changes of tariffs are connected with the growth of costs to provide processes of logistics: In particular, for November-December, the price of the diesel fuel increased by 10%. Besides, costs for rents and maintenance of facilities have grown considerably.
“The clients understand that with the change of the dollar exchange rate and fluctuation of prices for the fuel, the prices of transportation will be changed, too, and sometimes they ask themselves when the recalculation will take place. We always try to be the last in the market to increase the tariffs: For instance, transportation of the shipments on general basis changed in July of 2017”, - commented General Director of “Delivery” Olena Lakatosh.
In the framework of the loyalty program “Club Delivery Group”, the company also accumulates bonuses by which it is possible to pay for the services.
You can see our new prices for the transportation here.
Dear Clients!
Draw your attention to the fact that from December 29 the warehouse of the company No.1 in Mariupol city (Donetsk region) is going to move to a new address: Zaporizke shose, 1.
Working hours:
MON - FR: 9:00 AM - 6:00 PM
SAT: 9:00 AM - 5:00 PM
Tel.: (067) 524 00 28, (067) 694 21 87 (logistician)
We are glad to see you at our new address!
Dear Clients!
With the aim to create comfortable conditions of cooperation with Delivery, we publish the approved schedule of working hours for New Year holidays:
On December 25, January 02, January 06, and January 08 - all representative offices will work from 9:00 A.M. till 03:00 P.M. for reception and issue of the cargo.
January 01 and 07 are holidays.
Some warehouses of the company “Delivery” will have additional holidays:
the representative offices No. 3, 5, and 6 in Odesa city will have additional holidays on January 02 and 08.
the representative offices No. 6 and 9 in Kharkiv city will have additional holidays on December 31 and January 08.
the representative office No. 1 in Kyiv city will have an additional holiday on December 31.
Warehouse in Kakhovka city – additional day-off on January, 2
the representative office No. 17 in Kyiv city will have additional holidays on January 2 and 3
We would like to draw your attention to cargo schedule for the period of holidays:
Arrival of such shipments will be done according to traffic schedule to the place of destination.
We congratulate you on the coming holidays and wish you peace, wellbeing, prosperity and welfare!
On December 23, in the building of Customer Service Center of the company “Delivery” the traditional (the IV one) Rapid Chess Tournament with participation of the clients and employees of the company was conducted.
The essential conditions of the participation in the tournament were to be registered in the loyalty program and to have 200 points on the virtual account of the program.
Innovation of this year was conducting of two tournaments - the main one and the tournament in which only professional players took part. The referee of the competition was the arbitrator of the international class Oleksandr Prykhodko.
The main tournament was Swiss-system tournament of 7 rounds with time limit in 10 minutes + 5 seconds.
The medal places were divided as follows:
The 1-st place - Stanislav Horlovetskyi (regular client of the company “Delivery”) with the result of 7 from 7 points.
The 2-nd place - Dmytro Syromyatnikov (the only person who ended in a tie with the winner of the tournament Iulia Osmak) with the result 5.5 from 7 points.
The 3-rd place - Sofiia Morska (the only girl of this tournament) with the result 5 from 7 points.
In the parallel tournament that was run by a round system of 6 rounds, the first place was taken by Viktor Ianov, who took 5.5 points. Ievgen Roshka was 1.5 points behind him.
All the winners of this year received prizes from the company “Delivery”: A tablet, a camera, a mobile phone.
The next tournament is scheduled for April 2018: Clients of category “MAXIMUM” will be admitted to it. Also the geography will be extended to all Ukraine.
Let us remind you that rapid chess tournament was held under the auspices of “Delivery” for the fourth time. The status of the tournament rises each year thanks to participation of professional chess players. So, Iulia Osmak, current rapid chess champion of Ukraine and the 2006 year champion of Ukraine, Oksana Vozovyk, who are the clients of the company “Delivery”.
Dear Clients!
Please, draw your attention that COD payments during holidays will be done as follows:
We would ask you to call to the warehouse to specify the possibility of COD payment.
Dear Clients!
Please, pay your attention, that from December 25 the company warehouse in Kalush city (Ivano-Frankivsk region) is moving to the new address: 24, Karakaia street
Working hours:
MON - FR: 9:00 AM – 6:00 PM,
SAT: 9:00 AM – 3:00 PM
Tel. (067) 620-80-06
We are glad to see you at our new address!
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Logistical company “Delivery” made a drawing of a present following the offer “Parents diligently send. Children win a pet”. 1,490 registered participants of the loyalty program “DeliveryGroup Club” had an opportunity to win an interactive puppy, named Chip.
The winner of the main prize was the client of the company from Dnipro city, whose receipt No 330360796 was randomly chosen from 41,100 lottery receipts through the website random.org.
“I am very greatful to company “Delivery” that they run such offers. A dog-robot is a present “for your soul”, you do not afford to buy one in your ordinary life, but you are joyful as a kid when you get one. All of us are children”, - commented the winner of the offer “Parents diligently send. Children win a pet”. This nice present will be given to the winner very soon.
A necessary condition to participate in the drawing was registration in the “DeliveryGroup Club” loyalty program and having 2 receipts for sending. The most actively the clients sent their cargo from warehouses in Kyiv, Odesa, Kharkiv, and Dnipro within the framework of the offer.
Let us remind that “DeliveryGroup Club” is a loyalty program for the regular customers of the four companies “Delivery”, “DelTruck”, “ Delivery-International”, Insurance company “Quorum”. Besides payment for transportation, the participants of the loyalty program receive additional privileges from Delivery Group with the accumulated points and exchange of the points to presents.
You can find out more about the loyalty program here.
Dear clients!
We are glad to inform you that on December 16 a new representative office of the company will be opened in Lutsk city (warehouse №4) (Volyn region).
We are waiting for you at the address: 76 А Rivnenska street
Telephone: (067) 540-78-45
Working hours:
MON - FRI: 9:00 AM - 6:00 PM
SAT: 9:00 AM - 5:00 PM
SUN: DAY-OFF
You are welcome!
We are glad to inform that the services of “C.O.D. by cash” and “Money transfer by cash” are resumed at the warehouses: Kharkiv No. 5 and Zolotonosha.
This is a reminder that earlier the service was suspended due to moving of the warehouses to a new address.
We are always glad to see you at our representative offices!
Dear Clients!
Situation on roads of Ukraine is still very complicated due to bad weather condition. In some regions, traffic of full-size vehicles is limited therefore delays of cargo arrival are possible.
The most complicated situation is in Kyiv and Kyiv region, Vinnytsa, Zhytomyr, Poltava, Sumy, Cherkasy, and Chernihiv regions – where an intensive snowfall was seen.
Centres of large cities of Ukraine namely, Odesa and Lviv are in a traffic jam.
Also delays of address pick-ups and deliveries are possible on December 19.
You will get a further notice about the situation developments. Follow the information updates of the website.
We exert maximum efforts to ensure that you receive your cargo on time!
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Dear clients!
On December 17 the company “Delivery” turns 16 years. From the moment of establishment and up to now we came a long way – from the first trip in 2001 – to foundation of the group of companies Delivery Group.
These years were full of joyful and learning moments, sincere emotions, experiences, and success. However, the main thing that the past time left for us is the confidence that we have become a family.
Today we are sincerely proud that for 16 years we have been providing a positive contribution to the development of our clients’ business and we become a part of your story of success. We believe that doing our business we make the world better every day.
We thank all of you, all our true clients and partners for your trust and support during these 16 years.
Only thanks to you we could reach the level where we are now.
Dear Clients!
Due to complicated traffic situation, delays of cargo arrival may occur, which was provoked by snowfall and ice slick throughout most of Ukraine.
You will get a further notice about the situation developments.
Follow the informative updates of the website.
We exert maximum efforts to ensure that you receive your cargo on time!
“Delivery” extends features for its carriers. Online service “Carrier area”, that was launched in October, was added with a possibility to offer vacant transport for transportation.
Filling the order both on “Delivery” website or in the mobile version gives the carrier the possibility to find the cargo quickly and minimize probability to return an empty van from the trip. For this purpose, the owner of the rented van in the order “To offer the van” should indicate in which city and on which date he would like to receive the cargo from “Delivery”. After providing this information the logistics specialist of the office will contact with the carrier: therefore the data will be updated and the trip will be confirmed.
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We would like to remind that use of “Carrier area” is free of charge. Among the main features of the “Carrier area” is the real-time control of the trips, the document flow, control of payments, and also asses to the work indexes of the carrier’s vans and drivers in the real-time mode.
“Delivery” gives the clients more features for independent control of their departures: now the address change within one city can be done in the personal area. Earlier the address change could have been done only through application to the manager with the following providing of the copy of the passport.
Service of address change within one city through personal area is free of charge and applies for delivery to the representative office.
To use the service, you should select the targeted receipt in the tab “Receipt Register” of the personal area and click to the panel of actions on the right side from the receipt.
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In the drop down list of actions you should select address change and required warehouse of delivery. After confirmation of selected warehouse the information about address change for receipt will be sent to the company managers and you will additionally informed in the opened window on the client screen.
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Cost of service on address change in the company “Delivery”:
Full list of additional services of the company you can find here.
0 800 509-509
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua
0 800 509-509
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua
+38(067)557-88-74
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua
(067) 57-57-347
Ukraine 01001, Kyiv city,
3 Lyuteranska str.
E-mail: office@kvorum.kiev.ua
