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BY HEADINGS BY COMPANY NEW
Carriers
truck_icon Suggest auto
Tarrifs and services
calculate_cost Cost calculation
services_tarrifs Tarrifs
recommended_packing Memo of the cargo packing
contacts Contacts
Delivery-Shop
my_orders My orders
my_deliveries My deliveries
store_catalog Shopping catalogues
Services
vchasno Workflow
widgets Widgets
mobile_application Mobile application
api API key
api_btn Developers
Requests
ic_tender Tender
ic_document Address Logistics
pickup_delivery Delivery and pickup
hot_routes Hot flights
international_delivery International transportations
fraht Freight
offer_car To offer the truck
Receipts
create_recipients To form the receipt
reciepts_list Receipts
action_list Journal of actions
reciept_archive Archive of receipts
Loyalty program
delivery_group_club Loyalty program
registration Enrolment
Analytics
my_analytic My analytics
official_investigations Official investigations
reclamations Claims (Complaints)
Cash on delivery service
account Unpaid receipts
Settings
account_settings Account management
Customer support Center
callback Contact with us
contacting Treatment
Useful
video Movies
Insurance services
insure_property Property insurance
insure_health Health insurance
insure_cargo Cargo insurance
Delivery-Express
my_stuff My Requests
Hotline
0 800 509 509
Delivery and pickup
0 800 509 609
Free call in Ukraine.
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Free call in Ukraine.
From 9:00 to 19:00 on weekdays, from 9:00 to 15:00 - on Saturday.
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Delivery
Cargo delivery in Ukraine.
From the box to the pallets.
DelTruck
Freight transportation
with full truck.
Delivery International
International shipping.
Online shopping Delivery-Shop
Kvorum
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and also your cargo.
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News of the group

Following the summary of work for the year 2017, Delivery company (managing company in the group of companies of Delivery Group) increased the volume of cargo transportation by 22.6% compared to 2016 and the share of addressed service rose by 3.3%. 

The sendings themselves became bigger:  Average calculated weight by one declaration increased by 17.5%. 

At the same time with increasing the volumes of cargo turnover, the company continued to develop the client base:  last year more than 517,000 unique customers used the services of “Delivery”, 90% of which are representatives of small and middle business. 

Representative network of the company is developing fast.  Thus, from January to December of 2016, “Delivery” opened 41 representative offices, including warehouses by franchising partnership system.  The highest activity on the network development was in the Western regions of Ukraine which is connected with economical attractiveness of the region. 

The main indexes of transportation safety in the company, calculated by open KPI were:  0.0061% or 1st place from 16,393 - share of losses, 0.1061% or 1st place from 943 transported - share of damages.

During 2017 the company continued to extend digital opportunities for its clients.  At the “Delivery” website, new service of calculating the cost was made:  calculator is in two versions - extended and light - it gave an opportunity to calculate by the main types of the transported cargo:  parcels and documents, cargo, pallets, industry-related tariffs.  Light version was also updated for mobile apps.  According to the feedback from the clients of the company, the new service made calculation of cost faster and more convenient. 

The next stage of digital updates was issue of receipts from the calculator and also introduction of mode of receipt templates and saving of calculations. 

Besides current service of electronic document turnover M.E.Doc, “Delivery” launched more modern one - “Vchasno”.  Integration with the Personal Area of the clients allowed to sign the documents at the website, thus simplifying the interaction with customers and suppliers on assurance of acts for services rendered, reconciliation acts, contracts, letters, and other documents.

Constant improvement of the Personal Area and extending the functions resulted to growth of its users:  For the last year, number of unique clients increased by 60,000.    

Starting from October, “Delivery” executed a mobile working place “Office of the transporter” on the website.  The service allowed the owners of the rented transport to quickly manage the itineraries, document flow, payment controlling, it gave access to indexes of work of trucks in real-time mode and also allow the available trucks for transportation. 

For a partial using of the loyalty program, 3,100 main organizations joined the “Delivery Group Club”.  Success of the project gives a stimulus to its active development in 2018 through extending a list of services and available gifts.

“Delivery” actively promoted its own brand and grew business relationships in 2017:   As a whole, the company took part in 8 exhibitions and conferences, ran 2 business breakfasts in the Center of Client Service.

The main emphasis for 2018 in “Delivery” is put to timely delivery of the goods, which index is planned to bring up to 90% (delivery to the warehouse) and up to 94% (addressed delivery).  By the results of 2017, these indexes were 83% and 91% respectively.  As it was last year, representative network of the company is going to be extended:  50 new truck warehouses appeared.  Increasing the level of safety level of cargo transportation will be reached through decreasing the share of losses to 0.002% and share of damages to 0.05%. “Delivery” is going to actively develop financial and insurance services as well as IT services for the clients.

Dear Clients!

Due to strong snowfall and snowstorm throughout Ukraine, traffic flow of “Delivery” is limited. Heavy rain with transition to snow is in Dnipropetrovsk, Zaporizhia, and Kherson regions. For this reason, delays of cargo arrival are possible from / to Kyiv, Chernihiv, Sumy, Cherkasy, Poltava, Kirovohrad, and Mykolaiv regions. There is a probability of delays of addressed deliveries within Kyiv city.

We exert maximum efforts to ensure that you receive your cargo on time!

Dear Clients!

Due to deteriorating weather conditions - snowfall and storm warning - delays of cargo arrival are possible from / to Odessa

Draw your attention to the fact that warehouses in Odessa city operate on January 16 till 5:00 p.m. The only exception is the warehouse Odessa-1, which operates according to the usual schedule.

We exert maximum efforts to ensure that you receive your cargo on time!

Dear clients! 

We are glad to inform you that on January 15 a new representative office of the company will be opened in Dubrovitsa city.

We are waiting for you at the address: 35, Mira Street

Telephone: (067) 540-92-48

Working hours: 

MON - FRI: 9:00 AM - 6:00 PM

SAT: 9:00 AM - 3:00 PM

SUN: DAY-OFF

You are welcome!

“Delivery” will review the terms of rendering of additional service “Cash on delivery”. From January 03, the company changes the amount of collected charge up to 1.8 % from the amount of COD payment. However, the cost of the service is still one of the lowest in the market - 10 UAH.

Due to possibility to pay for goods to the Sender after receiving of the cargo at the warehouse, the clients can make themselves safe from the defective products. As of today, special cash-desks for money transfer work on 93 warehouses of the company “Delivery”. The warehouse chain with this service is on the rise.

We accept to transfer the national currency - Ukrainian hryvnia (UAH). Both, the sender and receiver, can pay for the service. The amount of COD on one receipt can be up to 150,000 UAH.

You can find more detailed information about the service "Cash on delivery" here.

Dear Clients!

We are glad to inform you that the services of “C.O.D. by cash” and “Money transfer by cash without cargo” are resumed at the warehouse No.1 in Melitopol city.

This is a reminder that earlier the service was suspended due to moving of the warehouses to a new address.

We are always glad to see you in our representative offices! 

Dear clients!

Please, draw your attention, that payment of COD will be done from January 10 after 01:00 P.M in case if the money was sent during the period from January 03 before 01:00 P.M. and January 05, 06, 07, 08, and January 09 before 01:00 P.M. This schedule is determined by work peculiarities of the servising bank (PJSC “Oshchadbank”) for the period of New Year holidays.

We would ask you to call to the warehouse and specify if there is a possibility to receive the money.

The time for presents never ends!

From January 4 to January 31, at each dispatch or receipt of cargoes via Delivery, we return 10 UAH in bonuses to your virtual account in the Loyalty Program! 100 bonuses (points) is the equivalent of 10 UAH in a virtual wallet.

You can spend the accumulated points for the payment for transportation "Warehouse - Warehouse" via Delivery, or exchange them for pleasant gifts.

To participate in the special offer:

  1. Register in the loyalty program Club Delivery Group
  2. Dispatch or receive cargo from one of the warehouses participating in the special offer
  3. Become a payer on the receipt.

Dear Clients!

Draw your attention to the fact that from January 4 the warehouse of the company No.12 in Kiev city is going to move to a new address: Priorska Street, 21.

Working hours:

MON - FR:  9:00 AM - 7:00 PM

SAT: 9:00 AM - 5:00 PM

Tel.: (067) 623 42 62

We are glad to see you at our new address!

New Year and Christmas are coming. We love these holidays for the comfort and warmth of home, for the family gathering at the New Year's table. This is the most important gift, the happy moment of the New Year.

Do you want to win one of the warm winter gifts from Delivery?

Then hurry to take part in the special offer!

From January 3 to February 28, send a cargo from one of the Delivery warehouses and get a chance to win the winter presents in the drawing.

 Every Thursday, the following prizes are drawn:

  • Tartans
  • Gift sets of sweets

All consignors take part in the special offer, who have the amount of transportation in one receipt more than 300 UAH. (Warehouse - Warehouse).

The names of the winners will be published on January 11, 18, 25, February 1, 8, 15, 22 and March 1 on the Delivery website, as well as on official Facebook and LinkedIn pages.

We wish you good holidays and winning!

On these fabulous holidays, with an incredible feeling of joy and worry, we wish you rising tide of new opportunities, confidence in your abilities, peace, happiness and goodness in the new year! Let the old year flow away all doubts and worries, and the new one will bring many lucky events, acquaintances and incredible success!

Affectionately, Delivery Quorum Company

New Year is an astonishing holiday, which recalls in our hearts with special feelings, which makes even an adult believe in a miracle, which we are looking forward to 365 days ... We wish that each of these 365 days in the new year is filled with inspiration, energy, and only positive emotions.
Kindness, mutuality and smiles!

Sincerely yours, Delivery International Company

On this the most expected, bright, fabulous holiday, we want to wish to find a new sense, new emotions, aspirations and hopes in your life. Let your colleges, friends, family and relatives always make you happy by your understanding, worry, and support. Let all regards, announced at New Year night, come true, and the dreams get realized easily!

Happy New Year, DelTruck company

Із 1 січня 2018 року «Делівері» змінює умови нарахування бонусних балів за програмою лояльності «Клуб Delivery Group».

Кількість нарахованих балів залежить від статусу учасника в програмі - його тарифного плану, що виходить з обсягів перевезеного в місяць вантажу.

Тепер за кожен кілограм розрахункової ваги за квитанцією клієнт отримує наступні бонусні нарахування:

  • 0,3 бала (ТП Бізнес)
  • 0,4 бала (ТП Розвиток)
  • 0,5 бала (ТП Максимум)

Відповідно до правил програми лояльності для тарифного плану Стандарт нарахування за 1 кг розрахункової ваги за квитанцією не передбачено. У ТП Стандарт клієнт отримує бали за кожну квитанцію.

Програма лояльності «Клуб Delivery Group» дозволяє накопичувати бали платнику при користуванні послугами чотирьох компаній групи: «Делівері», «DelTruck», «Delivery-International», СК «Кворум».

Накопичені бали можна обміняти на оплату перевезень «Склад - Склад» через «Делівері», а також подарунки. Обмін балів здійснюється за формулою 10 балів = 1 грн.

Здійснюючи більше перевезень - клієнт підвищує свій Тарифний план. А значить, може скористатися більш широкими привілеями при обміні балів.

Нагадаємо, що за умовами програми лояльності «Клуб Delivery Group» компанія залишає за собою право переглядати умови нарахування балів із попереднім інформуванням клієнтів.

We love these holidays for their cosiness and warmth of hearthside, for that moment when family gathers around the festive board. It is the main present, the happiest moment of new year.

Breathing the winter air, mixed with deep aroma of Christmas tree, we want to wish you peace, calm in families, strong health, and consent in the coming year. Let your hopes come true, because these holidays - are amazing!

Let New year becomes the year of endless energy, constant unlimited optimism and we come into it with clear thoughts, inspired of good deeds, love to our family and friends!

Sincerely yours, team of Delivery Group

Dear clients!

We are glad to inform you that on December 30 a new representative office of the company will be opened in Kyiv city (warehouse № 17).

We are waiting for you at the address:  13, Marshala Grechki Street

Telephone: (067) 540-77-58

Working hours: 

MON - FRI: 9:00 AM - 7:00 PM

SAT: 9:00 AM - 3:00 PM

SUN: DAY-OFF

You are welcome!

Dear clients!

We are glad to inform you that on December 30 a new representative office of the company will be opened in Girske city (Luhansk region).

We are waiting for you at the address:  10/1 Ukrainska street

Telephone: (067) 540-78-46

Working hours: 

MON - FRI: 9:00 AM - 6:00 PM

SAT: 9:00 AM - 3:00 PM

SUN: DAY-OFF

You are welcome!

Dear Clients!

We are glad to inform you that the services of “C.O.D. by cash” and “Money transfer by cash” are resumed at the warehouses in Melitopol city.

This is a reminder that earlier the service was suspended due to moving of the warehouses to a new address.

We are always glad to see you in our representative offices! 

“Delivery” Company will renew prices for logistics services all over Ukraine that become valid on January 01, 2018.

In particular, the price for cargo transportation on general basis in terms of “Warehouse - to - Warehouse” will be changed on an average by 7% So, the price for 1 kg of dispatched cargo will start from 1.65 UAH and from 420 UAH - for 1 m3 These changes are applicable to all the price zones of Ukraine.

The company reviewed the rating conditions for pallet cargo and the average value of transportation of them will increase for 6%. As a remuneration model for the clients we will retain a possibility to save when transporting from 3 pallets -5% and from 5 pallets -10%.

Changes of tariffs are connected with the growth of costs to provide processes of logistics:  In particular, for November-December, the price of the diesel fuel increased by 10%.  Besides, costs for rents and maintenance of facilities have grown considerably. 

“The clients understand that with the change of the dollar exchange rate and fluctuation of prices for the fuel, the prices of transportation will be changed, too, and sometimes they ask themselves when the recalculation will take place.  We always try to be the last in the market to increase the tariffs: For instance, transportation of the shipments on general basis changed in July of 2017”, - commented General Director of “Delivery” Olena Lakatosh.

In the framework of the loyalty program “Club Delivery Group”, the company also accumulates bonuses by which it is possible to pay for the services.

You can see our new prices for the transportation here.

Dear Clients!

Draw your attention to the fact that from December 29 the warehouse of the company No.1 in Mariupol city (Donetsk region) is going to move to a new address: Zaporizke shose, 1.

Working hours:

MON - FR:  9:00 AM - 6:00 PM

SAT: 9:00 AM - 5:00 PM

Tel.: (067) 524 00 28, (067) 694 21 87 (logistician)

We are glad to see you at our new address!

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SUPPORT DESK OF DELIVERY GROUP
Сall back:
Hot line:
0 800 509-509
Free from all the Ukrainian operators

Working hours:
Mon-Fri: 10 a.m. – 5 p.m., St: 9:00 - 15:00
CONTACTS OF DELIVERY – GROUP
Delivery

0 800 509-509
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua

DelTruck

0 800 509-509
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua

Delivery-International

+38(067)557-88-74
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua

Кворум

(067) 57-57-347
Ukraine 01001, Kyiv city,
3 Lyuteranska str.
E-mail: office@kvorum.kiev.ua

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