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BY HEADINGS BY COMPANY NEW
Carriers
truck_icon Suggest auto
Tarrifs and services
calculate_cost Cost calculation
services_tarrifs Tarrifs
recommended_packing Memo of the cargo packing
contacts Contacts
Delivery-Shop
my_orders My orders
my_deliveries My deliveries
store_catalog Shopping catalogues
Services
vchasno Workflow
widgets Widgets
mobile_application Mobile application
api API key
api_btn Developers
Requests
ic_tender Tender
ic_document Address Logistics
pickup_delivery Delivery and pickup
hot_routes Hot flights
international_delivery International transportations
fraht Freight
offer_car To offer the truck
Receipts
create_recipients To form the receipt
reciepts_list Receipts
action_list Journal of actions
reciept_archive Archive of receipts
Loyalty program
delivery_group_club Loyalty program
registration Enrolment
Analytics
my_analytic My analytics
official_investigations Official investigations
reclamations Claims (Complaints)
Cash on delivery service
account Unpaid receipts
Settings
account_settings Account management
Customer support Center
callback Contact with us
contacting Treatment
Useful
video Movies
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News of the group

Dear colleagues and partners!

With all our hearts we congratulate you with your professional holiday – All-Ukrainian Day of Logistician!

On the way to the hearts of our clients we would like to wish you timely deliveries, full loads, optimized logistical processes and pure happiness.

“DelTruck” team

Dear clients!

Let us drive your attention to the fact that from November 23 to November 30, the service “Cash on Delivery” will be rendered at the warehouse No 1 in Odesa city from 03:00 pm to 08:00 pm.

Please accept our apologies for temporary inconveniences.

Dear fellow citizens!

Today is Ukrainian holiday – the Day of Dignity and Freedom.

This holiday is the symbol of our fight and victory, symbol of our unity for the highest ideals of the civilized world.

We wish to all Ukrainians that this feeling of our dignity always accompanies us and becomes the token of our freedom and justice in the society! 

“Delivery” announces updated possibilities on online issuing of receipts for the clients, which decreases time for delivery. Earlier the function was available only through your Personal area. Now you can use the service of online issuing of receipts when calculating the price for delivery at the website delivery-auto.com.

For this purpose you need to move to extended calculator through the tab “Calculation of value”. After entering the main information on the type of delivery, date, and transportation itinerary, you need to choose the category of sending – “Parcels and documents”, “Cargo”, “Pallets” or “Industry tariff”. If necessary, state additional data on the declared value, COD and additional services.

After calculating the price of the sending, press “Continue execution” and enter information on the sender and the addressee. On this stage you can both create receipts, and their templates. When creating receipts, the draft goes to the register of reserved receipts, which opens in the monitor window on the right. Here there are all the created but not completed receipts by the client to which they can return at any moment. For final execution, it is necessary to choose one or several at once and press “Complete”.

If the user often uses typical execution, the new mode has a function of creating templates, which are already available to be edited. Using templates considerably increases speed of issuing the receipts for the clients, freeing time for developing main business processes.

After printing of the executed receipts, the cargo is ready to be sent to the warehouse or to the addressed pickup.

New mode of executing the receipts at first will be run simultaneously with the conventional issuing at your Personal Area. The Stage of complete transition will take about two weeks for convenience of the clients.

At the nearest time issuing of receipts from mobile application “Delivery” will be launched.

You can take a look at the video of the new online mode of issuing the receipts here.

Dear Clients!

We are glad to inform you that on November 21 a new representative office of the company opens in Yavoriv (Lviv region).

We are waiting for you at: Sichovyh Streltsov str., 16

Telephone: (067) 540-96-49

Working hours: 

Mon - Fr: 9:00 - 18:00

Sat: 9:00 - 15:00

Sun: DAY-OFF

Welcome!

Only a child can look at the world with eyes wide open, be able to genuinely rejoice, to cry bitterly, to show curiosity, achieve the desired at any cost and love life with all of his soul. And it does not matter how old he is - 5, or 50. He always dreams and believes in a miracle.

From November 20 to December 20, Delivery carries out an exciting special offer "Parents diligently send. Children win a pet", and the winner will get the smartest and most active friend - the interactive puppy Chip.

How to participate in the special offer?

  1. Register/be registered in the loyalty program Club Delivery Group.
  2. Make more than two dispatches or receipts of cargo as a payer on the receipt.
  3. Wait for the draw!

On December 21, we will determine the winning number of the receipt and the lucky winner randomly through the website random.org.

More receipts - more chances to win!

From November 16 to January 16, order the goods online via Delivery-Shop website in one of the 11 online retail stores – and take part in drawing two tickets for the David Guetta concert in Kyiv (January 28, International Exhibition Center).

All receipts of the recipient (who made a purchase via the Delivery-Shop website) from the following stores take part in the drawing: Amazon, 6pm, KEH, A4C, Ashford, Pacsafe, PipingRock, The BoeingStore, Zippo, AlexandAlexa, Bluelonge

How to take part in drawing of the tickets?

1.    Register in the Personal Area on the website 

2.    Buy online

3.    Wait for the drawing of the tickets on January 17, 2017!

More information about the event

Dear Customers!

We draw your attention that on November 16, in connection with the repair works produced by Ukravtodor, the warehouse Brovary-2 (1, Shchelkovska str.) will not work.

Since November 17, the warehouse will resume its normal work.  

The management company Delivery Group summed up the results of the third quarter of 2017 and found an effective growth in key development indicators. Thus, the amount of cargo transported by Delivery within Ukraine in July-September increased by 14%, compared to the second quarter of this year.

The company outperformed analysts' forecasts and increased the volume in each of the transportation segments. Cargoes over 30 kg - the largest segment of Delivery, increased by + 15%, the pallet segment showed an increase of + 41%, and parcels - up to + 4%.

It is considered that the main driver of cargo turnover growth in the company is the correctly built strategy: with a rapid increase in the cost of services on the market, Delivery was one of the last companies to raise its tariffs, giving customers the opportunity to carry out a painless re-planning of logistics. The increase in customers against a background of more favourable cost of services amounted to + 7.5% by April-June 2017.

Among the trends that consistently show a positive effect is the active development of the IT structure. Thus, at the heart of the Delivery advanced calculator for the calculation of the cost of delivery, there is a radically new logic with an emphasis on the type of cargo and ready-made offers for additional services. Another important issue - system work with document flow - was solved in Delivery by implementing electronic signing of documents in the Personal Area. This service greatly simplified the interaction with customers and suppliers on certification of acts of rendered services, reconciliation acts, contracts, letters and other documents.

Delivery finished the third quarter with a significant increase in the number of trips - up to 16%.  However, despite a positive result in the whole, the main customer comments in July-September were related to delays in delivery. In this regard, the main task, adopted by the company for the IV quarter of 2017, is strict fulfilment of obligations on delivery terms. For this, Delivery is already expanding its staff at the sorting warehouses and increasing the number of trunk transport. 

Delivery introduced the opportunity to pay for transportation with points for customers working by bank transfer. Earlier, only those customers who used cash payments could do this.

The points available for use can be used if the consignor is the payer on the receipt. The exception is receipts with the cargo pick-up - they can not be paid with points of loyalty program by bank transfer.

It is to be recalled that the loyalty program Club Delivery Group was officially launched on March 9, 2017 and is a system of privileges for regular customers of Delivery Group. The loyalty program allows the payer accumulating point when using the services of four companies of the group: Delivery, DelTruck, Delivery-International, IC Kvorum. The accumulated points can be exchanged for the payment of "Warehouse - Warehouse" transportations via Delivery, as well as for gifts. 

Logistical company “Delivery” is spreading actively work with Cash on Delivery service by cash!

Starting from November 10, the service starts working at the representative offices of the company Balta, Gorishni Plavni, Kyiv - 10, Kherson - 2!

Cash on Delivery service allows to transfer cash for the goods to the clients.

Cash on delivery by cash is available for all kinds of deliveries: cargo, parcels, pallets, tires.

In the future , the company plans to increase number of the offices where it will be possible to use the service and to provide an opportunity for the clients to transfer cash for the goods in other cities of Ukraine. 

Let us remind that, starting from July 2016, COD by cash was already launched at “Delivery” on 93 of its representative offices:

Bakhmut Kostiantynivka Odesa - 5
Balta Kovel - 1 Odesa - 7
Belgorod-Dnestrovsky Kramatorsk Odessa - 4
Berdyansk Kremenchuk - 1 Pavlohrad
Bila Tserkva Kryvyi Rih - 1 Podolsk (Kotovsk)
Bolgrad Kryvyi Rih - 2 Pokrovsk - 1
Boryspil - 1 Kyiv - 1 Poltava - 3
Brovary - 1 Kyiv - 10 Poltava-1
Cherkassy - 1 Kyiv - 12 Priluki
Chernigiv - 1 Kyiv - 14 Rivne - 1
Chernivtsi - 1 Kyiv - 2 Rivne - 2
Chervonograd Kyiv - 3 Sambor
Dnipro - 1 Kyiv - 5 Sarny
Dnipro - 2 Kyiv - 7 Severodonetsk
Dnipro - 3 Lozova Shostka
Dnipro - 4 Luboml Slavyansk
Enerhodar Lutsk - 1 Sumy - 1
Gorishni Plavni Lutsk - 2 Svetlovodsk
Ivano-Frankivsk Lviv - 1 Ternopol - 1
Kahovka Lviv - 3 Ternopol - 2
Kamenec-Podolsky - 2 Makariv Uman - 1
Kharkiv - 1 Mariupol - 1 Uzhgorod
Kharkiv - 4 Melitopol Vinnitsya - 1
Kharkiv - 5 Mykolaiv - 1 Volodymir-Volynskiy
Kharkiv - 7 Nezhin Voznesensk
Kharkiv - 8 Nikolaev - 2 Vyshneve
Kharkov - 6 Nikopol - 1 Zaporizhzhya - 1
Kherson - 1 Novohrad-Volynsky Zaporizhzhya - 3
Kherson - 2 Novovolynsk Zaporizhzhya - 4
Khmelnickiy - 2 Obukhov Zhytomyr - 1
Khmelnickiy - 3 Odesa - 1 Zolotonosha

To receive more detailed information about the service “Cash on delivery”, you can get to know here:

Logistical company “Delivery” is spreading actively work with Cash on Delivery service by cash!

Starting from November 10, the service starts working at the representative offices of the company Balta, Gorishni Plavni, Kyiv - 10, Kherson - 2!

Cash on Delivery service allows to transfer cash for the goods to the clients.

Cash on delivery by cash is available for all kinds of deliveries: cargo, parcels, pallets, tires.

In the future , the company plans to increase number of the offices where it will be possible to use the service and to provide an opportunity for the clients to transfer cash for the goods in other cities of Ukraine. 

Let us remind that, starting from July 2016, COD by cash was already launched at “Delivery” on 93 of its representative offices:

Bakhmut Kostiantynivka Odesa - 5
Balta Kovel - 1 Odesa - 7
Belgorod-Dnestrovsky Kramatorsk Odessa - 4
Berdyansk Kremenchuk - 1 Pavlohrad
Bila Tserkva Kryvyi Rih - 1 Podolsk (Kotovsk)
Bolgrad Kryvyi Rih - 2 Pokrovsk - 1
Boryspil - 1 Kyiv - 1 Poltava - 3
Brovary - 1 Kyiv - 10 Poltava-1
Cherkassy - 1 Kyiv - 12 Priluki
Chernigiv - 1 Kyiv - 14 Rivne - 1
Chernivtsi - 1 Kyiv - 2 Rivne - 2
Chervonograd Kyiv - 3 Sambor
Dnipro - 1 Kyiv - 5 Sarny
Dnipro - 2 Kyiv - 7 Severodonetsk
Dnipro - 3 Lozova Shostka
Dnipro - 4 Luboml Slavyansk
Enerhodar Lutsk - 1 Sumy - 1
Gorishni Plavni Lutsk - 2 Svetlovodsk
Ivano-Frankivsk Lviv - 1 Ternopol - 1
Kahovka Lviv - 3 Ternopol - 2
Kamenec-Podolsky - 2 Makariv Uman - 1
Kharkiv - 1 Mariupol - 1 Uzhgorod
Kharkiv - 4 Melitopol Vinnitsya - 1
Kharkiv - 5 Mykolaiv - 1 Volodymir-Volynskiy
Kharkiv - 7 Nezhin Voznesensk
Kharkiv - 8 Nikolaev - 2 Vyshneve
Kharkov - 6 Nikopol - 1 Zaporizhzhya - 1
Kherson - 1 Novohrad-Volynsky Zaporizhzhya - 3
Kherson - 2 Novovolynsk Zaporizhzhya - 4
Khmelnickiy - 2 Obukhov Zhytomyr - 1
Khmelnickiy - 3 Odesa - 1 Zolotonosha

To receive more detailed information about the service “Cash on delivery”, you can get to know here:

Dear clients!

Please kindly be noted that starting from November 03 on the Zolotonosha warehouse (Cherkasy region) the service "Cash On Delivery" is temporarily suspended due to the planned relocation of the department.

You will be notified later on the website of the company about renewal of the service. 

There are many beautiful things in November, despite humid and cold weekdays, for instance, limitless loyalty to our clients.  

We are returning 10 UAH as bonuses* to you for each sending or receiving in November!

*100 bonuses (points) equals to 10 UAH in your virtual wallet.

In order to take part in the offer:

  1. Register in the loyalty program "Delivery Group Club"
  2. Send or receive the cargo from one of  the warehouses, that take part in the offer
  3. You need to be a payer in the receipt.

The offer is valid from November 02, 2017 to November 30, 2017.

Dear clients! 

Let us drive your attention to the fact that on November 04, department No 2 is not going to work due to technical reasons!

Please bring our apologies for temporary inconveniences. 

Dear clients and partners! 

Logistic company "Delivery" simplified cooperation, having created a page for invitation to take part in tender for transporting and forwarding services.  From now on, the companies that are looking for a transporter, can submit an application right on the website of the company delivery-auto.com.ua

It is enough to fill in an online application for tender and our specialists will contact you at the nearest time to discuss details.  Besides filling in the application for tender, potential client can make a call directly to the specialist to receive consultations: (067) 627-69-20

We are waiting to receive your application for tender 

 

Dear Clients!

We are glad to inform you that on November 1 a new representative office of the company opens in Konstantinovka №2 (Donetsk region).

We are waiting for you at: Miroshnichenko str., 37

Telephone: (067) 541-83-17

Working hours: 

Mon - Fr: 9:00 - 18:00

Sat: 9:00 - 15:00

Sun: DAY-OFF

Welcome!

Starting from November 1 of the current year, new prices for address pickup and delivery in Ukraine and some types of additional services become valid in the company "Delivery".

For instance, transporting of car tires or discs starts from 27 UAH now and truck tires start from 35 UAH.  As before, stated prices in "Autoprice" are common to transport on 7 tariff zones of Ukraine.  Service of processing the receipt on these types of cargo is not charged.

Price of document delivery remains the same:  25 UAH within Ukraine.  Minimum price for address delivery of the cargo (from 2 kg to 25 kg) - became 50 UAH.  (earlier - 40 UAH).  At that, a possibility to order a separate machine for pickup/ delivery appeared - 2 t, 5 t, 10 t, 20 t.

Changes in prices are due to growth of costs to develop logistical constituent, as well as business processes that are aimed to improve quality of service of the clients, - explained Oksana Koshyk, Director of department of attracting and servicing of the clients.

Current price list can be seen here

Dear clients!

In order to create more comfortable conditions of cooperation with the company "Delivery", we inform that starting from November 6, warehouse of Kharkiv-5 will be located at the new address:   

1 Muromskyi vyizd.

Let us drive your attention that on November 04, the warehouse works until noon to collect and issue the cargo.

Due to relocation of the warehouse, sending of cargo with COD service at Kharkiv-5 is limited.

Sending of the cargo with delayed payment from this warehouse is done to any other warehouse in Ukraine until November 4. That is why we are asking those clients that are expecting their cargo or money payment on COD, to take them from the old address of Kharkiv-5 (120ж Academic Pavlov) by the stated period. In case if you will not be able to take the cargo or the money until November 4, you can order forwarding to other warehouses of Kharkiv city, which render this service.

We will additionally notify about renewal of COD service at Kharkiv-5. 

Dear Clients!

In order to create more comfortable conditions for cooperation with Delivery, we inform that from November 1 the warehouse in Nova Kakhovka will be located at a new address:

Dniprovskyi Ave, 2, recreational entre Visit

The telephone number of the representative office remains the same: (067) 620-59-60

The warehouse works on reception and delivery of cargo: Mon-Fr 9:00-18:00, Sat 9:00-15:00

In connection with the future relocation, on October 31 this warehouse does not work for reception and delivery of cargo.

We are waiting for your cargoes to be shipped from November 1 at the new address!

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SUPPORT DESK OF DELIVERY GROUP
Сall back:
Hot line:
0 800 509-509
Free from all the Ukrainian operators

Working hours:
Mon-Fri: 10 a.m. – 5 p.m., St: 9:00 - 15:00
CONTACTS OF DELIVERY – GROUP
Delivery

0 800 509-509
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua

DelTruck

0 800 509-509
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua

Delivery-International

+38(067)557-88-74
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua

Кворум

(067) 57-57-347
Ukraine 01001, Kyiv city,
3 Lyuteranska str.
E-mail: office@kvorum.kiev.ua

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